Contact Us

Customer service hours are 9AM – 4PM CET, Monday – Friday.
Email us at:
Closed on holidays.

Frequently Asked Questions & Support

General Questions

At Pointvoucher, we believe that you should be able to #RewardYourself for doing things you already do – like playing games. Located in the heart of Copenhagen, Denmark, our international team is on a mission to bring you the best games and rewards possible. Thus, getting more from brands you love, has never been easier! Follow us on Facebook, Instagram, Twitter, and our Blog. Stay up-to-date on all of the newest games, rewards, giveaways, and more! Get to know us and see what goes on behind the scenes. Visit our team Instagram account at @Pointvoucher.Team – we update it every once in a while to keep you in the loop. 

Start by signing up for a free account at Once you’re in, you’ll get 5,000 free points just for making an account! 🎉 Choose from 100’s of free games and start playing to earn points. Then, redeem your points in our Rewards Shop. New rewards from brands you love are added every month! 

Pointvoucher is very real, and we have over 500,000 users! Check out what some of our happy users are saying about us. 

Yes! Just copy the invite link on the My Account page and send it to your friends. You can do it through text, email, carrier pigeon, or however you like to communicate with them. Hence, you get 10,000 points for every friend that signs up and earns 20,000 points through gameplay. Moreover, if you refer a friend who signs up for a Premium account, you get another 75,000 points!

Games Related Questions

As you play any of our 500+ games, the points bar at the top of the page fills up. When it turns orange, click it, then the points will be added to your total. It’s that easy! You can also earn points from daily bonuses. In addition, keep an eye out for our reward link at the bottom of most of our newsletters. 

Unfortunately, not all games will work on all devices, but if you have any questions, please send us a message at

Points are valid for 1 year from the day you earned them, so use them while you have them! 

Yes, you can! BUT the only way to accumulate points to spend on exciting rewards in the Reward Shop is to make an account. So, all you need to get started is an email address and a password!

Rewards Related Questions

All of the vouchers you find at Pointvoucher are exclusive. You won’t find them anywhere else!

Head to our Rewards Shop to check out the latest vouchers, prize draws and gift cards for your country. The Rewards Shop is constantly being updated so there’s always something for everyone.

Promo codes are immediately available to you! Just check your My Rewards page. Premium gift cards are usually delivered to your email within 7 working days. Then, if you haven’t received it in this time period, please check your spam folder, as sometimes they end up there. 

Check the following: 

  • Did your voucher expire?
  • Do you have enough voucher points to claim the voucher?
  • Is the voucher only available for Premium members, and you still have a free account?
  • Do you have a profile yet? If not, please sign up to redeem your voucher. 
  • Anything else? Contact customer support at

Please send us your voucher ideas at, so we will add them to our “Wishlist”. If enough users have the same wish, we will try our best to make your dreams come true!

We are constantly updating our Rewards Shop with new and exciting vouchers for you to choose from as older voucher deals expire. By clicking on a reward, you can see the date that the offer ends in the Terms and Conditions section.

After the giveaway winner has been drawn, we will contact all participants by email to let them know whether or not they won.

Premium Related Questions

Pointvoucher Premium lets you #RewardYourself in BIG ways. Play exclusive, ad-free games to earn points and access our Premium Reward Shop for bigger rewards from brands you love. These include gift cards and giveaways you don’t want to miss. So, go Premium for only $4.99/£4.99/49DKK per month, no commitments, cancel anytime. Give it a try!

Premium members can claim 1 of each gift card per month (excluding promotional Welcome Gift Cards), and they “reset” on the 1st of every month. This means you can redeem your favourites again and again! 

Users can claim 1 of the 3 Welcome Gift Cards worth £10/$10/100 DKK, once. These are the gift cards with the pink and orange pictures in the Reward Shop.

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How to get the Pointvoucher App?

To get Pointvoucher on your phone you don’t need to download anything. Just follow these few steps:

  1. Launch “Safari” app.  This does not work from the “Chrome” app.
  2. Enter into the address field the URL of the website you want to create a shortcut to. Tap “Go.”
  3. Tap the icon featuring a right-pointing arrow coming out of a box along the top of the Safari window to open a drop-down menu.
  4. Tap “Add to Home Screen.” The Add to Home dialog box will appear, with the icon that will be used for this website on the left side of the dialog box.
  5. Enter the name for the shortcut using the on-screen keyboard and tap “Add.” Safari will close automatically and you will be taken to where the icon is located on your iPad’s desktop.
  1. Launch “Chrome” app.
  2. Open the website or web page you want to pin to your home screen.
  3. Tap the menu icon (3 dots in upper right-hand corner) and tap Add to homescreen.
  4. You’ll be able to enter a name for the shortcut and then Chrome will add it to your home screen.